Shipping Policy
Shipping Policy for lunviulife
At lunviulife,we strive to deliver your products in a timely and secure manner. Please read our shipping policy to understand how we process and ship your orders.
1. Shipping Locations
We currently ship to [list of countries or regions you ship to]. If you don't see your location listed, please contact us, and we will do our best to accommodate your request.
2. Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
3. Shipping Methods and Costs
We offer the following shipping options:
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Standard Shipping:
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Express Shipping:
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International Shipping:
Shipping costs are calculated at checkout based on your location and the shipping method you choose.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery. If you have any issues with tracking, please contact us.
5. Shipping Delays
While we aim to provide accurate shipping times, delays can occasionally occur due to factors beyond our control (e.g., weather, customs). If there are any significant delays, we will notify you as soon as possible.
6. Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of receiving your package. We will assist you with filing a claim with the carrier or arranging for a replacement or refund.
7. International Shipping
For international orders, customs duties and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the shipping fees.
8. Contact Us
If you have any questions or need further assistance with shipping, feel free to contact us at:
lunviulife
Email: service@lunviulife.com